Have you been having problems with the Babies R Us Baby Registry? My daughter is registered at Babies R Us, and I’ve already bought several items online from her baby registry at Babies R Us, for the baby shower planned for next month.
My biggest complaint about Babies R Us is that the items I purchased continued to show up on the baby registry as not having been bought, even though I received shipping and tracking information when the registry items were shipped, and even after I’d received the baby products ordered.
The reason why baby registries are so popular is to avoid receiving duplicates, but given the numerous problems people have had with Babies R Us, I’m convinced there will be duplicates and problems returning or exchanging the duplicate items.
Once I received the baby products I ordered, I checked the registry to see what else I might want to buy, since we’ve only purchased a minimal amount of baby furniture and other baby supplies so far. The Babies R Us registry showed everything I had bought and received from the registry as not yet purchased and still needed, including the total quantity of each item wanted on the baby registry!
I called Babies R Us to tell them about the problem with the baby registry not updating properly, and the person I spoke to at Babies R Us told me they’ve been “having a lot of problems with the online database updating purchases made online”.
After spending a ridiculous amount of time on the phone with the Babies R Us Rep, and going through each and every item number I purchased through the registry (and waiting for her to find them on her list), my daughter’s baby registry was finally updated manually.
My daughter and I both love the selection of baby needs products for newborn babies at Babies R Us, but there appears to be ongoing problems with updating the online database for a Babies R Us registry, and I’ve discovered that I’m not the only one making complaints about Babies R Us online and offline.
Complaints about Babies R Us not connecting rewards points to the Babies R Us registry; registry items purchased but never received by the intended recipient; baby gift recipients not being allowed to return or exchange baby gifts from a Babies R Us registry without a receipt or gift receipt; complaints about the Babies R Us return policy and inability to use a Babies R Us gift card for various reasons.
I’m not ready to tell anyone not to create a Babies R Us baby registry, or don’t buy from Babies R Us at all. At least not yet. My personal experience of buying from my daughter’s Babies R Us baby registry, as well as reading positive and negative Babies R Us reviews, has me very concerned about my daughter’s registry and upcoming baby shower.
I guess it comes down to Buyer Beware. Always give a gift receipt with your baby shower gifts, because you never know who or what may have messed up a gift registry for someone you plan on buying a gift for. I just hope my daughter doesn’t end up receiving duplicates of the baby stuff I’ve already bought for her.
A couple of alternatives to Babies R Us to consider would be BabyEarth.com; MyStrollers.com; BunnyburyBaby.com, or Baby Furniture and other items at Nursery Depot.com. Have you had problems with a Babies R Us Registry? What has been your experience dealing with Babies R Us because of your own Babies R Us Baby Registry, or buying from a baby registry for someone else?